If your iPhone 5S is not charging at all, another possibility could be that the Dock connector might have become faulty and needs replacement. There are various symptoms of a bad dock- It can include a faulty headphone jack, inability to charge your iPhone 5S or your iTunes not recognizing your iPhone 5s.
There are number of integrated components in dock assembly:
- Lightning connector responsible for charging
- Headphone jack.
If the issue is not clear in any of these then replacing the dock connector should fix the charging and existing connectivity issues.
You can visit us at our service center and our team of experts would help you resolving the issue at the earliest. Book an appointment and we will be there to help you.